2WAY SMS
Get the best of Send SMS and Receive SMS in one package. Implement high quality mobile messaging services in your company to create communication or advertising campaigns specifically adapted to your business.
BENEFITS
Send SMS Service Advantages:
Reduce operational costs: your employees will save time and money on voice calls. And you will be investing in a more efficient communication service thereby saving money.
Increase your profits: raise awareness of your brand and generate revenue.
Control of your investment: be aware of outgoing costs with immediate reports.
Create consumer trust: SMS is reliable and personal.
Quick service: write your message, copy and paste your customer database and select when you want your message to be delivered.
SMS Service Advantages:
Reduce operational costs: : the promotion will bring you new mobile numbers for future campaigns.
Increase your profits: : your customers can interact with your company easily and instantaneously. They can participate by sending feedback to your business or by getting involved in games, lotteries or promotions.
Control of your investment: : Improve customer experience and reduce call waiting times to your call centre by encouraging customers to text in requests for information.
SOLUTIONS
Send SMS Service Solutions:
Create a Mobile Marketing Campaign: use our Send SMS service to promote your business with Mobile ads and offers.
Useful notifications: enhance customer loyalty by informing about appointments, event ticketing or birthday reminders. Ensure that all of your customers and employees receive your congratulations messages at the push of a button.
Sales promotions: keep your customers informed, sending coupons, vouchers, discounts and promotions.
Shortcode SMS Service Solutions:
Requesting a call back : Customers can contact your Customer Services team directly by SMS and request a callback. Customers are not kept on hold, improving their experience, and making the whole process more efficient.
Mobile Votes and Surveys : your customers can register for votes or surveys, improving your dialogue with the customer and increasing your database.
Discount or Coupon Promotions : attract new customers through your Shortcode, giving them the chance to receive future discounts or promotions by SMS.
Customer Feedback : Allow your customer to contact you with their comments at a time that is convenient to them, nurturing your relationship with the customer and building your database.
FEATURES
BULK SMS
· Mass text messaging service: send your messages to a wide audience
· Send high volumes of SMS instantly
· Sender Address: Let your audience know the message is from you
RECEIVING SMS
· Have an SMS inbox to see your customers´ messages
VIRTUAL NUMBERS/SHORTCODES
· We can provide you with Virtual Numbers for a cost effective solution, or with a Shortcode, which is easier to remember than a long number.
MANAGE YOUR OWN DATABASE
· Simply copy and paste from a file
· You can add, edit or delete contacts easily
· Dynamic Lists: form a group based on sex, age, VIP clients, location, etc.
· Upload your contacts in any format: txt, csv, xls, xlsx
CAMPAIGN PROGRAMMING
· Schedule your campaign for any time
RESULTS AND CONTROL
· You have access to the delivery status of all messages you send
· The system will provide business information for you to see the return on your investment.
REPORTING
· Instant delivery notifications
· Choose the format in which you wish to receive the report: Excel, Word or PDF.
SECURITY
· Message delivery to your customers is guaranteed by the delivery reports
· We comply with data protection legislation to the highest degree.
DELIVERY
· You can know who has received your message immediately
· Intelligent Filter: the software will not send the message twice to the same number
TECHNICAL SUPPORT
· Technical Support ready to help you 24 / 7 / 365.
· Our technical team can help you in many languages: English, Spanish, Portuguese, Catalan, Hindi and Polish